Terms of Service

• Provide accurate and complete information when requesting services

• Make timely payments according to agreed terms

• Cooperate with our team to ensure successful project completion

• Respect intellectual property rights and confidentiality agreements

• Use our services in compliance with applicable laws and regulations

• Provide necessary approvals and feedback within specified timeframes

• Maintain professional communication throughout the service period

We strive to meet all agreed-upon deadlines and delivery schedules. However, timelines may be affected by factors beyond our control, including but not limited to material availability, weather conditions, client feedback delays, or unforeseen circumstances.

For manufacturing services, delivery timelines will be specified in the project agreement and may vary based on complexity, customization requirements, and current workload. Standard furniture items typically require 2-4 weeks, while custom pieces may take 4-8 weeks.

Digital marketing campaigns and projects will have timelines specified in the service agreement. Monthly services are ongoing with regular reporting and optimization cycles.

All original designs, concepts, and creative work developed by EARTHENLY PRIVATE LIMITED remain our intellectual property until full payment is received. Upon complete payment, clients receive full rights to use the delivered products and marketing materials.

Clients retain ownership of their brand assets, logos, and existing content provided to us. We may use project examples in our portfolio and marketing materials unless specifically restricted by confidentiality agreements.

Any third-party materials, software, or tools used in our services remain the property of their respective owners. Clients are responsible for obtaining necessary licenses for ongoing use of such materials.

EARTHENLY PRIVATE LIMITED's liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific service in question. We shall not be liable for any indirect, incidental, special, or consequential damages.

For manufacturing services, our liability is limited to repair, replacement, or refund of defective products. We are not responsible for damages caused by misuse, normal wear and tear, or modifications made by third parties.

For digital marketing services, we are not liable for changes in search engine algorithms, platform policy changes, or market conditions that may affect campaign performance.

We respect your privacy and maintain strict confidentiality of all client information. Personal and business information shared with us will not be disclosed to third parties without your explicit consent, except as required by law.

For digital marketing services, we may need access to your business accounts and data. We commit to using this access solely for providing agreed services and maintaining the security of your information.

All employees and contractors are bound by confidentiality agreements. We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Any disputes arising from our services will first be addressed through direct communication and good-faith negotiation. We encourage clients to contact us immediately if any concerns arise during the service period.

If direct resolution is not possible, disputes will be resolved through mediation in Tripura, India. The laws of India shall govern these terms and any disputes arising from our services.

Both parties agree to make reasonable efforts to resolve disputes amicably before pursuing legal action. Any legal proceedings must be initiated within one year of the dispute arising.

EARTHENLY PRIVATE LIMITED reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

For ongoing service contracts, significant changes to terms will be communicated with 30 days' notice. Clients may choose to terminate services if they do not agree to modified terms.

We recommend reviewing these terms periodically to stay informed of any updates. The most current version will always be available on our website.

If you have any questions about these Terms of Service, please contact us: